How do I create a business profile?
Ans: After selecting a subscription plan, you will be prompted to set up your business profile. This profile contains all the details regarding your business including location, working hours, type of business and so on. It’s a one-stop shop for all your business details.
How many business profiles can I create?
Ans: You can create only one business profile per email ID. If you have multiple food businesses, you will need to create separate accounts i.e. user profile and business profile for each of them using separate email IDs
What details do I need for my business profile?
Ans: To set up your business profile, you will need basic details about your food business such as location, working hours, type of service, GST rate, number of employees and any one food business licence valid for India.
How do I edit the details of my business?
Ans: To edit your Business Profile, click on the Profile Icon at the bottom of your screen. Click on Business Profile and then click on the three dots on the topmost right corner of the screen and select the edit option. Once you finish editing your profile, click on Update Profile at the bottom of your screen to save your changes.
What is the difference between Self-Service / specialized / Take-Away / Other?
Ans: Mantro is suitable for any customer facing food businesses be it a small home-catering service or a large pub. The following are the various service type options on the Mantro App. While setting up your business profile, you can select any one of the following which ideally explains your service model:
Self-service – Customers place their order at the counter and pick-up their order from the counter itself or a buffet-style food business with seating available.
Specialised- Also known as Silver service, here waiters come and serve customers at the table.
Takeaway – There is no seating or table service available. Customers order and pick-up their own orders.
Other – Food businesses that do not fall into the above three categories such as homechefs, home bakers, catering, cloud kitchens and so on.
Please note that the Mantro App is most suited for B2C food businesses and not traders/retailers of food items.