How do I place a customer’s order?
Ans: To place a customer’s order, click on the + sign on the bottom right in the ordering section of the app. Select the type of service i.e. Table Order, Takeaway or Home Delivery. Search for existing Menu Items in the top search bar, add the quantity and click the + button on the right to add the item to the order. Once you have added all the items, select Save Order on the bottom of your screen. The order will show as a white bar until the invoice has been approved.
How do I edit an order?
Ans: Select the order and click on the three dots on the topmost right corner of the screen. Click on edit. Here you can add another item to an existing order or delete any items.
How do I cancel an order?
Ans: Select the order and click on the three dots on the topmost right corner of the screen. Click on edit. Here you can cancel an order.
How do I forward an order to the Kitchen?
Ans: Select the order and click on the three dots on the topmost right corner of the screen. Click on edit. Here you can forward an order to the kitchen so they can start preparation.
My customer has placed an order using a QR code. How do I accept the order?
Ans: Customers can use your uniquely generated QR code to place their order. Orders will show up directly in the Order section of the application. You will also receive a notification when an order is placed. Select the new order and click on the 3 dots on the right hand corner. Here, you can forward the order to the kitchen, edit, delete or cancel the order. You can also click on Update Invoice at the bottom of your screen to generate an invoice for the order.